Making every step count


Questions About Steptember

What are the start and end dates for Steptember?

Steptember starts on Monday, September 4, 2017 and ends at midnight on Sunday October 1, 2017

When do registrations open?

Registration is now open!  Register

When will I receive my Steptember handbook and what if I need a pedometer?

This year your Steptember handbook will be emailed to you by August 1st, 2017. If you require a pedometer and have made a $10 donation to kickstart your fundraising, it will be sent to the address you entered during registration . 

Can I register with an international address?

Unfortunately no. Only Canadian addresses can be entered. If you live overseas and would like to participate, please contact the Steptember Canada team at

Using the website

I’ve misplaced my login details to the Steptember website. How do I login?

Click on ‘Forgot Password’ on the login page. You’ll be prompted to fill out your registered email address. An email will then to be sent to you with a link to a page on the website where you can set a new password.

How do I form a team?

To start, get 4 people together and choose a team leader who will register the team via the website. During the registration process the Team Leader will be required to enter the names and email addresses of each Team Member. Each Team Member will then receive an invitation from the Steptember website to join the team and complete their personal registration.

What is a Team Leader?

A Team Leader is the person who is in charge of registering your team. They will register your team on the website and can manage the admin for the team.

How do I join a team?

Once your team leader enters your details during the registration process, hold tight and wait for your email invitation. You will then need to click on the link provided and complete your information. 

How much does it cost?

How much does it cost to join Steptember?

New for 2017 -  the registration fee is $15 for everyone. You are encouraged to use your own fitness tracker and if you require a pedometer we ask that you make a $10 kick-start donation to your fundraising page and one will be sent to you.

Reasons to Step Up to the Challenge

• You’ll have a great motivation to exercise more. You’ll get off the bus one stop early. You’ll take the stairs instead of the lift. You’ll dance in the supermarket (well, maybe).

• Speaking of: you’ll have more energy. You’ll sleep better.

• You’ll set up some friendly competition in the office and challenge coworkers (or as we call them: ‘arch enemies’) you know you can beat!

• Best of all, you’ll feel great knowing that the money you raise is going to a fantastic cause. You’ll be helping kids get the specialized equipment and therapy they need.


Firstly, set a goal for your team. Remember this is your chance to change the lives of children and adults with cerebral palsy and other disabilities. You will be surprised how easy it is once you get started.

Who will be my sponsors?

Friends, family members, employers, co-workers, you name it. Anyone with a big heart!

The biggest fundraising mistake people make is not asking. Think about how great you feel about making a difference, so why not give the people around you the same opportunity to help.

How can I fundraise?

How you raise funds is completely up to you, so get creative! Once you’ve set your team fundraising goal get the team together and brainstorm.

You automatically get your very own fundraising page where anyone can make a tax deductable donation.

Have some fun and inject your personality and style into it! Your sponsors will not only be supporting Cerebral Palsy Associations across Canada they’ll be supporting you as well. 

Here are some ideas to get the ball rolling:

  • Themed parties
  • Sport tournaments
  • Garage sales
  • Bake sales
  • Game nights
  • Guessing competitions
  • Barbeques
  • Give coffee/buying lunch up for a week
  • Slave for a day

Do I have to fundraise as a team or can I do my own activities?

That’s up to you. All funds raised by you and your team members will be combined to reach your team target.

How do I set a new fundraising target?

Your Team Leader can change the team fundraising target on the My Team page.

Our team has reached our fundraising target, what happens now?

Awesome! You obviously have a talent for it so keep going! Your Team Leader can increase your team’s target at any time on the My Team page.

What can our team choose to fundraise for?

You can select to fundraise for either research or services and equipment. If you’re unsure, your chosen charity will allocate the funds to where they are needed the most.

If my sponsor makes a donation to my team through the website, will they receive a tax receipt?

Yes. If the donation is $10 or more, a tax receipt will be sent to their listed email address immediately.

What do offline donations mean?

An offline donation is any funds not raised via the website. If you receive cash or a cheque from a donor it is considered an offline donation.

How do I add my offline donations to my online total?

Use the banking and receipting area on your Raise Funds page to bank your funds. Once funds are received by Cerebral Palsy Canada, your fundraising total will be automatically updated.

How does my sponsor receive a receipt for offline donations?

When you bank the offline donation you’ll be prompted to enter the donor’s details. Once the funds are received your donor will be sent a receipt via email. On the Raise Funds page you’ll find a receipt template to record your donor’s details and donation amount. This is useful for recalling the details when entering them into the site.

What is a tax deductible donation?

A tax deductible donation is any donation over $10 that was not given in exchange for goods or services.

Examples of payments that are not tax deductible include:

  • purchases of raffle or art union tickets
  • purchases of items such as chocolates and baked goods
  • the cost of attending fundraising dinners, even if the cost exceeds the value of the dinner

Do I have to wait for Steptember to start before I start fundraising?

No, you can start fundraising as soon as you register. The sooner the better!

Is the Steptember website secure?

Yes. The Steptember website uses SSL technology to encrypt your personal data when it is transferred from your browser to the website. Your personal details are protected on our servers, which are PCI DSS (Payment Card Industry Data Security Standard) compliant. We never store any credit card details on our servers.


Participating in Steptember

What can I do on my phone?

To keep you moving throughout Steptember we've developed a fun and interactive mobile site (please note this is not an app) which will allow you to enter your activities, monitor your progress and view the leader boards via your smartphone.

How do I add a Steptember shortcut to my phone's home screen?

  1. Go to on your smartphone
  2. Touch the centre button on the menu at the bottom (this is either a ‘+’ icon or a square with an arrow, depending on your phone)
  3. Select ‘Add to Home Screen’

You’re good to go: a Steptember icon can now be found on your home screen

What else can our organization do to make Steptember even better for our staff?

We encourage organizations to really get involved! There are many things you can do at an organizational level to engage and support your employees. Why not try:

  • Hosting Steptember launch parties at the start and end of Steptember
  • Have competitions/incentives for teams
  • Start a lunchtime walking program
  • Use your newsletters or intranet to give updates on the progress of your teams
  • Share how your organization is making a difference for people with disabilities across Canada

When do I wear my pedometer?

All the time! Only take your pedometer off when you're going to bed or in any type of water (as your pedometer is not waterproof). We also advise that you remove your pedometer when taking part in any activity that can be converted into steps on the website, for example cycling, yoga etc (see other activities below).

I do other physical activities apart from walking, for example, cycling. Can this count towards my step total?

Yes! Steptember isn’t just about walking. We encourage you to get out and do any activity you enjoy. We have created an activity conversion table to convert 60 activities into steps. Simply select your activity when you record your steps on your webpage.

I can’t see my activity on the conversion table — does that mean it doesn’t count?

Not necessarily. We’ve done our best to convert as many activities as we can but it's impossible to include everything - ‘Ax throwing’ for example, or ‘Finnish Wife Carrying’! If your activity isn’t represented try to select an activity that is similar to it. Please feel free to email one of our friendly Steptember team members and we’ll try and have your activity added to next year’s list.

Can I buy an extra pedometer if I lose or break both of mine?

If you need an extra pedometer please contact the Steptember Team at

Will I ever need to replace the battery in my pedometer?

You shouldn’t need to replace the battery during Steptember. They are built to last the duration of the event. At some point in the future however the battery will run out. Simply follow the instructions supplied with your pedometer to change it.

Do I have to enter my steps every day?

We recommend that you enter steps every day to allow a steady journey through the challenge.

Can anyone else see my step entries?

Yes, your team members will be able to see your steps. The general public will only see the team total steps.

Can I only enter my steps via the Steptember website, or is there another way?

You can also enter your steps via a smart phone or tablet. 

What are the other activities that can be converted into steps?


Aerobic Badminton Baseball


Bikram yoga




Circuit Training 

Combat Class 





Driving range 

Electric wheelchair

Elliptical trainer







Horse riding

House cleaning


Ice skating


Kick ball 


Manual wheelchair

Martial arts


Physical therapy



Resistance training

Rock climbing

Roller blading 



Running Skate boarding  Sledge hockey
Soccer  Softball Spin class Squash
Stairs Swimming Tai chi Tennis
Ultimate frisbee Volleyball Wakeboarding Water aerobics
Water skiing Weight lifting Yoga Zumba